6 Things You Need To Know About Black Friday — From an Ex-Tech Store Employee

It’s that time of the year again!

Dom Kwolczak

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Photo by CardMapr.nl on Unsplash

It’s that time of the year again when everyone is slowly beginning to do their Christmas shopping and an event known as Black Friday occurs.

For those of you who are unaware, Black Friday is a day in the year when retailers around the world offer major discounts and promotions on their products or do they?

A few years ago, I worked as a part-time sales assistant in my local tech store. I remember it being a great part-time student job that not only helped me boost my confidence but also taught me customer service. I would even argue that this job helped my career in tech!

As great as this sounds, there was a day I dreaded most, that day was Black Friday. I know, that this may sound surprising, but I remember it as an extremely busy day that included me running all around the shop floor trying to offer the best customer service I could, whilst being under pressure to close my sales quickly as there was a queue of customers waiting.

With that in mind, I wanted to share 5 things I feel you need to know as customers…

1. Stores will have limited stock quantities

One of the most common questions I remember being asked was “Can you check for stock out back”. I guess customers didn’t realise that our warehouse wasn’t that big, this was something that was also true at my second student job which happened to be at a local supermarket.

That’s why if you are planning to make a purchase, it’s worth seeing if you can reserve online to collect in-store or simply get to the store earlier, but bear in mind that many will have the same idea, so it might get extremely busy.

Some stores may be offering offers for the entire week, which is worth bearing in mind as it will stop people from panic buying on Black Friday.

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